Sales Representative,
Ear, Nose, and Throat (ENT)
Jacksonville, Florida, USA

Kay - Sales Representative, Surgical Technologies

I used to be an accounting software consultant with one of the Big Four accounting firms. It was during the heyday of consulting, so it was great for my career. However, I'm a small-town girl at heart, so living the big life and being on the road Monday through Friday started to lose its appeal. As I looked at my peers, most didn't have a house; they were nomads. I wanted roots. I knew friends who worked at Medtronic, so I knew it was very innovative and had great benefits. I talked with the IT Director in Medtronic's ENT division, and was soon hired as a business systems analyst.

My leaders in IT believed in professional development and encouraged me to use the company's tuition reimbursement plan to get an MBA. I really wanted to get close to the customer, so I interviewed for some sales jobs within Medtronic. I kept hearing the same thing: you need more experience. One of the directors suggested I get the next closest job to the customer, which was marketing. I spent two years gaining experience in ENT marketing and then a sales position opened up. I knew it would be tough to get the job without actual sales experience. I had to go above and beyond to prove myself. So I interviewed the retiring sales rep to find out all I could and put together a detailed 5-binder plan of what I would do my first 90 days. I got the job.

I really appreciate that people here are willing to take a chance on you, as long as you demonstrate that you're motivated, talented, and eager to learn. Being in sales is the perfect trifecta now that we're starting a family: 1) I can provide for my family, 2) I can achieve work/life balance, and 3) I'm helping others.

Joined Medtronic: 2002

Grew up in: a small farming town in Wisconsin

University of South Florida, bachelor's in Accounting
University of North Florida, MBA

Product Manager of the Year, Medtronic ENT
Sales Rookie of the Year, Medtronic ENT
Medtronic Emerging Leaders Program

How our products hit home:
My grandma had a Medtronic defibrillator and my grandpa had a Medtronic heart valve. It really puts a face on our products when you know someone who benefits. I felt a lot of pride knowing we gave them quality products.

What I do for fun:
My husband and I love to eat out and cook. We're definite foodies. I'm famous among my friends for red velvet cake and steak frites.

What I do to give back:
I volunteer with the Cystic Fibrosis Foundation. It just breaks your heart to see those kids. Now I'm getting our division and other local companies more involved in CF fundraising events.

Last updated: 27 Sep 2010

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